If your app is not alerting you please have a look through the troubleshooting list below:
Are you logged into the app
Is your phone on silent
Do you have data enabled for the Moocall app
Do you have WiFi/data/ phone coverage
Is your phone on "do not disturb" mode
Is your phone on "airplane mode"
Are notifications enabled within your phone settings
Are notifications enabled within the Moocall Breedmanager app settings
Is your device service suspended due to non-payment of annual charge
Clear cookies/Force close in your app phone settings, reinstall and login again.
To test the app is now alerting you can do the Test SMS. Press the grey power button twice quickly.
Please contact our office should you still require help on one of the below numbers:
