If you are struggling to turn your Moocall calving sensor on or off there could be a problem with the button.

If when you press the button you cannot hear or feel a "click" and if you hear a rattle inside the device when shaken the likelihood is that the button has broken.

If this is the case you have a few options.

  1. If your sensor is powered off and will not power on again it will need to be sent in to us for repair.
  2. If your device is still powered on you can continue to use it for the moment if necessary (note you will not be able to re-charge as doing so will power off your sensor).
    When you have a break in calving or the battery runs down you can send it to us to be repaired.

Our Address is as follows:
Moocall Ltd
Carraig House
5-6 Brookfield Terrace
Blackrock
Co.Dublin
Ireland

If you have any questions or are unsure of what to do please contact our office on one of the numbers below so we can assist you further:
IRL 01 969 6038
UK 0203 627 1126
US  1-800-657-4291
France +33 09 70 73 43 77
Germany +49 3222 109/5533
Norway +47 23 96 26 55
ROW +353 1 96 96 038

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