When Your Moocall sensor reaches 15% battery life it will send you a reminder that you will need to charge it soon.  Here are the steps to follow when charging your Moocall:

  1. Remove the charge cap  (https://www.youtube.com/watch?v=awVGammXFR4)
  2. Plug your Moocall into your Moocall charger (note you do not need to power your Moocall on or off to charge)
  3. The light will settle on a constant blue colour while charging
  4. If your Moocall is completing a software update there will be an intermittent red flash through the blue light
  5. When fully charged the light will change to constant green
  6. After charging, plug out your Moocall. If you need to use it again you will need to power it on by holding down the button for 4 seconds

If when you plug in your Moocall the correct light does not appear you can try the following:

  1. Remove the small green insert at the charging port where the charger is inserted
  2. Try using a different charger (a universal cable or Samsung charger)

Please contact our office on one of the telephone numbers below if you require further assistance:
IRL 01 969 6038
UK 0203 627 1126
US  1-800-657-4291
France +33 09 70 73 43 77
Germany +49 3222 109/5533
Norway +47 23 96 26 55
ROW +353 1 96 96 038

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