The Moocall HEAT system comes with a 12-month warranty from the date of activation. An extended warranty option will be available for the second year.
What Does the Warranty Cover?
The warranty covers:
Manufacturing faults
Device defects under normal use
How to Check Your Warranty Status
You can check if your device is still under warranty:
In the Moocall app, or
On mymoocall.com
What Is Not Covered?
The warranty does not cover:
Spare parts
Damage caused by misuse
Loss of the device
Damage due to neglect or improper handling
Need Help?
If you have questions about your warranty or believe your device may be faulty, please contact the Moocall support team.
📧 Email: helpdesk@moocall.com
