The MoocallHEAT collar is designed to be bull-proof. It was independently tested and should have a lifespan of up to five years.
Electric fences do not affect the MoocallHEAT system. The electronics of the device are specially encased so electric conductance from a fence won't affect performance.
Our tags are in a different part of the RF spectrum so they work fine near fences as well.
Should any issues arise, the collar comes with a 12-month warranty as standard. This warranty can be extended in year 2.
If you are having issues with your collar or tags please give our team a call on one of the below telephone numbers:
IRL 01 969 6038
UK 0203 627 1126
US 1-800-657-4291
France +33 09 70 73 43 77
Germany +49 3222 109/5533
Norway +47 23 96 26 55
ROW +353 1 96 96 038