Your Moocall sensor requires an annual service renewal to continue sending alerts.
The renewal is due 12 months after activation.
You will normally receive a reminder around 4 weeks before the renewal date.
Renew in the Moocall App
You can renew your subscription directly in the Moocall App.
Open the Moocall App
Go to My Moocall
Select your device
Select PAY SERVICE CHARGE
Follow the instructions to complete the renewal.
Renew Online
You can renew your sensor online here:
You will need:
Your MC number (from the sensor)
Your email address
Renew by Phone
You can also renew your sensor by contacting the Moocall team:
Ireland: 01 969 6038
United Kingdom: 0203 627 1126
United States: 1-800-657-4291
France: +33 09 70 73 43 77
Germany: +49 3222 1095533
Norway: +47 23 96 26 55
Rest of World: +353 1 969 6038
Renew by Bank Transfer
If you prefer, you can also renew your subscription by bank transfer.
Bank: Bank of Ireland
Sort Code: 90-39-47
Account Number: 88139217
IBAN: IE73BOFI90394788139217
BIC: BOFIIE2D
Need Help?
If you need assistance renewing your subscription, please contact the Moocall support team.
📧 Email: helpdesk@moocall.com